The stay was enjoyable with a clean, well-maintained room offering nice views. the lack of available cribs was disappointing, and the absence of room service for snacks during late hours was inconvenient. Despite some minor setbacks, the hotel's ambiance and staff performance stood out positively.

Staying here was perfect for a family trip to Universal Studios. The location is fantastic, just a quick walk to the park, making it easy to access early morning attractions. The room was spacious and comfortable for our family of five, offering a large bathroom and cozy beds. I was disappointed that the hotel charged for breakfast items that should have been included for our group size.

The location was phenomenal, like stumbling upon a hidden treasure—just a quick stroll to Universal Studios! The staff treated us like royalty, with service that made every request feel like a special order, and the room felt as cozy as a bear hug after a long day at the park.

Overpriced dining options

Amazing, amazing, amazing.

The views from my spacious King Room were absolutely breathtaking, allowing me to soak in the beauty of the surrounding hills. The outdoor pool area was so inviting with sun loungers and a jacuzzi, making it the perfect spot for me to unwind after a day of excitement. Plus, the complimentary shuttle service to the park was a game changer, making every adventure hassle-free!

do recommend 💕🌟

Incredible Location and Spacious Rooms

The location was fantastic, just a short walk to Universal Studios, making it super convenient for our family. Our room was spacious, offering a stunning view, and the staff was friendly and attentive, making our stay really pleasant. The only downside was the quality of the pull-out sofa bed for the kids, which was not very comfortable.

I stayed at the Hilton Los Angeles-Universal City for two nights. The location is unbeatable, just a few minutes from Universal Studios. The park was easily accessible, and the shuttle service made getting around a breeze. The staff greeted me warmly and were always ready to help with any questions. The King Room I had was spacious and had a stunning view. I really loved how comfortable the bed was. I slept quite well each night. However, a few things could use improvement. The water pressure in the shower was on the lower side. It made for a less refreshing shower experience. Also, the dining options felt overpriced, though the quality was decent. The internet charges were frustrating—additional fees just for basic access. Overall, the amenities were great, but some aspects needed a little polish. I definitely appreciated the pool area. it was perfect for relaxing even though I didn’t get to swim this time. The on-site Starbucks is a great perk for grabbing coffee in the mornings too.

My stay at Hilton Universal felt rewarding despite minor issues like the mattress needing replacement. The room showcased a lovely view, and the location's proximity to Universal Studios enhanced the experience. The staff's pleasant demeanor truly added value to my trip.

I stayed for 2 nights in an Executive Double Room with Two Double Beds. The views were stunning, and the rooms were spacious. It's a quick walk to the theme park, making it convenient for families. The staff were friendly and helpful throughout my stay. 😊

Location right next to Universal Studios allows for quick and easy access to the park, which is a huge plus for anyone wanting to maximize their time. The pool area looked like a chill spot to wind down, though I didn't take a dip myself, the inviting atmosphere was unmistakable.

The restaurant on-site was closed during my stay, leaving limited dining options. Parking was a hassle; my truck couldn’t fit in the garage so I had to fork out $44 a day for valet. I also found the bottled water to be on the ridiculous side—$24 for four bottles? A bit exorbitant for a hotel. A microwave in the room would’ve been helpful too.

i had a great time at this hotel, exceeding my expectations from a previous stay in la. the staff was welcoming, and my king room with a sofa bed was comfortable with a stunning view of the city. the location was perfect for easy access to universal studios.

the pool was not heated.

Recommended for family with children

The staff was always there to help, made you feel like family. And that walk to Universal Studios? A breezy 10-minute stroll, perfect for midday breaks.

It wasn't exactly cheap, but still reasonable.

The location near the theme park is fantastic, making it a great choice for families. However, we encountered issues with hot water during our stay, which was a bit disappointing. The staff were generally friendly and accommodating, which added a positive touch to our experience.

i used to stay nearby and was pleasantly surprised by how the hilton exceeded my expectations. the staff were super friendly, especially the valets and servers at the buffet. the view from my room overlooking universal studios was absolutely stunning!

the elevator was a bit slow.

Had an awesome time with my friends! The hotel was close to parks. We went hiking nearby and checked out some great biking trails too. The shuttle made it easy to get around, and the pool was a chill spot. Just a heads up—if you're planning on eating at CityWalk, it closes earlier than you might expect, so plan accordingly!

One downside during our stay was that the shuttle timing could be a bit tricky, especially if you have an early park appointment. We had to walk uphill, which might not be ideal for everyone.

The outer lobby felt way too crowded with events happening, making it noisy and chaotic during peak times. I encountered issues with slow elevators, which could be annoying when you're trying to rush to your room after a day at the park. Room service was decent but overpriced, which seems standard, though a bit more variety would’ve been appreciated.